Terms and Conditions
Effective Date: 01/01/2025

Welcome to www.mediumnathan.com. These Terms and Conditions (“Terms”) explain how you may use this website and access the services offered by me, Nathan, including but not limited to mediumship demonstrations, teaching activities, and private consultations (the “Services”).
By using this site or booking any service, you are agreeing to these terms — so please read them carefully.

1. Eligibility

  • You must be 18 years or older to use any of the Services offered.

  • By booking or participating, you confirm that you are not currently experiencing a mental or physical health condition that affects your ability to interpret or engage with my services.

2. Services Provided

  • Services offered include mediumship demonstrations, private consultations, and teaching programmes.

  • All services are provided for spiritual guidance and entertainment purposes only.

  • Services are not a substitute for medical, legal, psychological, or financial advice.

3. Booking and Payments

  • Payment is required in full before your booking is confirmed.

  • Prices are clearly listed on the site or provided at the time of booking.

  • Please ensure your contact and payment details are accurate and up to date.

  • Payments are handled securely via trusted payment providers.

4. Terms of Private Consultations, Courses and Workshops

Private Consultations

  • You’re welcome to reschedule a private session with at least 72 hours’ written notice (an email is fine).

  • If I need to change your appointment, I’ll be in touch directly to arrange a new time.

  • Please aim to be on time. If you’re more than 10 minutes late, the appointment may be considered a no-show, and a refund won’t be offered.

  • The session duration is fixed — late arrivals won’t receive extra time.

  • If you miss your session entirely without notifying me, it’s considered a missed session and can't be refunded or rescheduled.

  • If either you or I feel a strong, meaningful connection hasn’t been established within the first 10 minutes, we may choose to end the session and I’ll issue a full refund.

Classes, Courses and Workshops

  • If you need to cancel your place in a class, course or workshop, please give at least 72 hours’ notice in writing to qualify for a refund.

  • If I need to reschedule or cancel a course/workshop, I’ll inform you as soon as possible and offer an alternative date or refund.

  • Refunds are not issued for last-minute cancellations (under 72 hours), unless I’ve agreed to make an exception.

  • You need to ensure you have the right technology and environment to fully take part in any class, course or workshop.

  • You need to ensure you have sufficient internet connection to take part in online classes, no refund will be given for induvidual technical issues.

  • If you are late for a class, course or workshop, depending on the stage you might not be admitted and are not entitled to a refund.

5. Service Limitations

  • Services are not medical or professional advice. If you have serious concerns, please consult a qualified professional.

  • I make no guarantees regarding the accuracy, completeness, or outcome of any reading or teaching session.

  • You acknowledge that private consultations are experimental in nature, and while I’ll always give my best, specific results cannot be guaranteed.

6. Recording and Distribution

  • Recording (audio, video, photo) of any session, course, or event is strictly prohibited without my written permission.

  • Any unauthorised recording, sharing, or distribution may result in removal from the service without a refund.

7. Privacy and Data Protection

  • I take your privacy seriously. Your personal data is handled according to my [Privacy Policy].

  • I will never share your data with third parties unless required to provide the service (e.g. payment processing).

8. Intellectual Property

  • All content on this site — including text, media, and course materials — is the property of Nathan Poole and is protected by copyright.

  • You may not reuse, reproduce, or distribute any of the content without written permission.

9. Code of Conduct

  • Please participate with respect and kindness in all events, groups, or sessions.

  • Inappropriate or disruptive behaviour will result in removal from the event without a refund.

  • I reserve the right to make judgment calls on behaviour and uphold a safe, respectful space for everyone.

10. Limitation of Liability

  • To the fullest extent permitted by UK law, I am not liable for any losses or damages — direct or indirect — that result from the use of this Site or participation in the Services.

  • You are responsible for your own decisions and interpretations after a session.

11. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be handled within this legal framework.

12. Updates to These Terms

I may update or revise these Terms from time to time. The latest version will always be available on this page, with the effective date clearly marked. Continued use of the site means you accept any changes.

13. Contact

If you have any questions or concerns, feel free to reach out to me:
📧 Email: nathanpoole.medium@gmail.com